The Taxpayer Advocacy Panel listens to taxpayers, identifies taxpayers’ issues, and makes suggestions for improving IRS service and customer satisfaction.
Established in 2002 under the authority of the U.S. Department of the Treasury, TAP is a Federal Advisory Committee that increases opportunities for U.S. taxpayers to communicate with the IRS.
We are made up of geographically and demographically balanced volunteers representing all 50 states, the District of Columbia, and Puerto Rico (representing U.S. taxpayers living overseas).
Our group of approximately 75 members volunteer to listen to what taxpayers have to say about the IRS. And we not only listen, we try to do something about it.
The Taxpayer Advocacy Panel acts as a two-way channel between the general public and the IRS.
As members of TAP, we are committed to helping the IRS improve it services by performing grassroots outreach activities by which TAP members were able to identify many issues raised by taxpayers.
