Taxpayer Communications Committee

The Taxpayer Communications Project Committee in partnership with the IRS’s Small Business/Self-Employed (SB/SE) and Wage and Investment (W&I) Division will provide feedback from the taxpayer’s perspective related to: improving how IRS communicates using various resources to promote IRS.gov, mobile apps, YouTube, social media, etc. The committee is identifying additional methods that can be used to better and more effectively communicate with taxpayers including: an online option for taxpayers to request penalty abatement, seeking opportunities for IRS to modernize online account options taxpayers use to obtain tax information, and to interact with the IRS electronically. TCC seeks to identify how IRS can improve and increase its online services to tax professionals.