The Toll-Free Phone Line Project Committee is dedicated to improving the service of the IRS’s toll-free phone lines, including the Practitioner Priority Service phone line. The Toll-Free Committee partners with the IRS to provide input from the taxpayer’s perspective on improving services and the customer’s experience when calling the toll-free phone lines.
Get to know the TAP Toll-Free Phone Line Committee members.
Lacy Rice
Pamela Memmer
Donna Burris
Joseph Edelen
Cynthia Pinkney
Andrea Price
Ying Sa
April Smith
Rene Tiongquico
John Yoon
The Toll-Free Phone Line Committee meets on the 2nd Tuesday of each month at 11:00am (EST).
To inquire about attending a committee meeting, contact Rosalind Matherne at 888-912-1227 or 202-317-4117.
