Face-to-face assistance is essential to effective tax administration. Certain segments of the taxpaying population will always require face-to-face assistance. The TAC Improvements Project Committee will partner with the IRS to provide input from the taxpayer’s perspective on improving services and the customer’s experience at TAC offices.
Taxpayer Advocacy Panel program to go on temporary administrative suspension
For more than 20 years, the Taxpayer Advocacy Panel (TAP), through its team of dedicated volunteer members, has served a vital function in our tax system by advocating for the interests of taxpayers and offering critical feedback to the IRS. The insights and concerns raised by TAP members have historically played an influential role in shaping policies and redefining services that directly affect taxpayers across the nation and abroad. At this time, however, the TAP program will enter a temporary administrative suspension, effective February 13, 2026.
This will include a suspension on the acceptance of new issues and concerns related to improving IRS processes and taxpayer service. Please return to this page for additional updates as they become available.
